How do I pay my bill?
We offer several convenient ways to pay for your order, depending on how your purchase was made.
Credit or Debit Card
- We accept major cards such as Visa, Mastercard, American Express, and Discover.
- Payments are typically processed at the time of purchase.
Cash or Check (In-Store Only)
- Cash and check payments are accepted for in-store purchases only.
- These are commonly used for full payments or down payments.
- Not available for online or phone orders.
Financing Payments
If you financed your purchase through a provider (such as Synchrony, Genesis, Fortiva, or American First):
- You will make payments directly to your financing provider.
- Monthly payments are required based on your agreement.
- Interest may apply if the balance is not paid in full within the promotional period.
Important: You are typically charged as items are delivered or picked up, not at the time of sale.
Lease-to-Own Payments
If you chose a lease-to-own option (such as Acima or Progressive Leasing):
- Payments are made directly to your leasing provider.
- Payment schedules are usually weekly or bi-weekly.
- You may have options to purchase early or at the end of the lease term.
Can I request a price match after I've received my items?
Yes — price match requests may still be considered after delivery, as long as they meet the eligibility guidelines.
Timing Requirements
- Price match requests must be made within 7 days of purchase.
- If your items have already been delivered but you are still within this 7-day window, you may still be eligible.
Price Match Eligibility
To qualify, the following conditions must be met:
- The item must be the exact same product (same SKU, size, color, etc.).
- The competing retailer must deliver to your zip code.
- The item must be in stock and available for delivery within 30 days from the competitor.
- Certain exclusions may apply, including long-term financing or leasing purchases.
Final Approval
All price match requests must be reviewed and approved by a Sales Manager.
Please note: While we’re happy to submit your request, price matches are not guaranteed.
Will I be charged interest if I financed my order?
When you finance your purchase, you are using a revolving credit line through a financing provider, such as Synchrony, Genesis, Fortiva, or American First. Once approved, you receive a credit limit to use for your purchase.
- Payments: Monthly payments are required.
- Interest: Interest may apply if your balance is not paid in full.
- Timing: You are charged for items when they are delivered or picked up — not at the time of purchase.
- Down Payment: A deposit or down payment is typically required.
Financing is especially helpful for larger purchases and may include promotional offers like 0% interest for a set period if paid in full on time.
When am I billed for items I've purchased?
Billing depends on the payment method you choose:
1. Credit/Debit Cards
- How it works: Charges are applied directly to your Visa, MasterCard, American Express, or Discover card at the time of purchase.
- Use case: Ideal for straightforward transactions without long-term commitments.
2. Cash or Check
- How it works: Payment is made in-store at the time of purchase, usually for immediate purchases or down payments. Not available for online or phone orders.
- Use case: For guests who prefer to pay with cash or check.
3. Financing
- How it works: You apply for a revolving credit line through a provider like Synchrony, Genesis, Fortiva, or American First. You are billed for items when they are delivered or picked up, not at the time of purchase. Monthly payments are required, and interest may apply if the balance is not paid in full. A deposit or down payment is typically required. If you make your deposit/down payment through Financing, that is billed immediately at time of sale.
- Use case: Useful for larger purchases, often with promotional 0% interest offers.
4. Leasing / Rent-to-Own
- How it works: Providers such as Acima or Progressive allow you to lease your items and make payments over time, with the option to purchase at the end of the lease or via early buyout. Payments are usually weekly or bi-weekly.
- Use case: A flexible alternative for guests who may not qualify for traditional financing.
No matter which option you choose, you are billed when your items are ready for delivery or pickup, not at the time of the original order.
